Introduction
At Green the Blue, we are committed to providing timely and reliable shipping and delivery services for the artwork purchased through our website (greentheblue.org). This Shipping and Delivery Policy outlines our procedures and terms for the shipment of products to our customers.
Exchange Policy
At Green the Blue Trust, we do not offer exchanges for any items purchased. All sales are final, and we encourage our customers to carefully review their selections before completing their purchase. If you have any questions or need further assistance, please contact our customer support team.
Shipping Information
Processing Time
- All orders are processed within 3(Three) business days. Orders are not processed or shipped on weekends or holidays.
- If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or phone.
Shipping Methods
We offer various shipping options to meet your needs, including standard, express, and international shipping. The available shipping methods and associated costs will be displayed at checkout.
Order Confirmation and Tracking
- You will receive an order confirmation email once your order has been placed.
- Once your order has shipped, you will receive a shipment confirmation email containing your tracking number(s). The tracking number will be active within 24 hours.
Shipment to India and All over the world
- Green the Blue ships to addresses within India and all over the world.
- Please note that some shipping methods may not be available for P.O. Box or APO/FPO addresses.
International Shipping Policy
- We offer international shipping to many countries. Please note that shipping rates and delivery times may vary depending on the destination.
- Customers are responsible for any customs and import taxes that may apply. Green the Blue is not responsible for delays due to customs.
Damages and Lost Items
- Green the Blue is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
- Please save all packaging materials and damaged goods before filing a claim.
Incorrect Addresses
- It is the responsibility of the customer to ensure that the shipping address provided is correct. We are not responsible for orders shipped to an incorrect address provided by the customer. If an order is returned due to an incorrect address, the customer may be responsible for additional shipping charges.
Delivery Confirmation
- We recommend that you track your package using the tracking number provided in the shipment confirmation email.
- If your tracking information shows that your package has been delivered but you have not received it, please check with neighbors and contact the carrier for more information.
Changes to This Policy
Green the Blue reserves the right to update or change this Shipping and Delivery Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about our shipping and delivery practices.
This template provides a detailed Shipping and Delivery Policy for your organization. Make sure to customize it with your specific processing times, delivery estimates, and any other relevant details.