Introduction
At Green the Blue, we strive to ensure that our customers are completely satisfied with their purchases. This Cancellation and Refund Policy outlines the terms and conditions under which cancellations and refunds are handled for art purchases made through our website (greentheblue.org). By purchasing from our website, you agree to the terms of this policy.
Cancellation Policy
Order Cancellation by Customer
- Timeframe: You may cancel your order within 24 hours of placing it by contacting us. After this period, the order may be processed, and cancellation may not be possible.
- Procedure: To cancel an order, please provide your order number and contact details in your cancellation request. We will confirm the cancellation via email.
Order Cancellation by Green the Blue
- We reserve the right to cancel orders for any reason, including but not limited to:
- Suspected fraudulent activity
- Inaccurate or insufficient payment information
- Unavailability of the artwork
In such cases, you will be notified, and any payment received will be fully refunded.
Refund Policy
Non-Refundable Items
- Custom or personalized artwork
- Items marked as final sale
- Digital downloads or online content
- All other items not specified as eligible for refunds
No Return Policy
Due to the nature of our products, we do not accept returns for any items. All sales are final. Please ensure that you review your order carefully before making a purchase. If you have any questions about a product, please contact us prior to making a purchase.